Feedbacks

Feedbacks are private responses submitted by contacts who gave a low star rating. They are collected via campaign review request flows and are read-only via the API.

The feedback model

Properties

Name
id
Type
string
Description
Unique identifier for the feedback.
Name
content
Type
string
Description
The feedback text submitted by the contact.
Name
contact_id
Type
string
Description
ID of the contact who submitted the feedback.
Name
contact_name
Type
string
Description
Name of the contact who submitted the feedback.
Name
campaign_id
Type
string
Description
ID of the campaign that collected this feedback.
Name
created_at
Type
timestamp
Description
Timestamp of when the feedback was submitted.
Name
updated_at
Type
timestamp
Description
Timestamp of when the feedback was last updated.

GET/v1/feedbacks

List all feedbacks

Optional attributes

Name
limit
Type
integer
Description
Results per page (1–100). Defaults to 25.
Name
page
Type
integer
Description
Page number. Defaults to 1.

Request

GET

/v1/feedbacks

curl https://dashboard.reviewrover.co/api/v1/feedbacks \
  -H "Authorization: Bearer {token}"

Response

{
  "feedbacks": [
    {
      "id": "fb_Kd93lftgZXGRbxqoj",
      "content": "The wait time was longer than expected.",
      "contact_id": "cont_KYdl3lftgZXGRbxqoj",
      "contact_name": "Frank McCallister",
      "campaign_id": "camp_Kd93lftgZXGRbxqoj",
      "created_at": "2025-02-17T02:00:34Z",
      "updated_at": "2025-02-17T02:00:34Z"
    }
  ],
  "pagination": {
    "page": 1,
    "limit": 25,
    "total": 1,
    "total_pages": 1
  }
}

GET/v1/feedbacks/:id

Retrieve feedback

Retrieves a single feedback record by ID.

Request

GET

/v1/feedbacks/fb_Kd93lftgZXGRbxqoj

curl https://dashboard.reviewrover.co/api/v1/feedbacks/fb_Kd93lftgZXGRbxqoj \
  -H "Authorization: Bearer {token}"